For the past week, I was attending a course on how to be a certified service professional :) I must say, it was fun and "stressful" and yuo are kept on your toes at all times. One of the things we had to do was to run something like a banquet and since we were thought that we had to personalise our service towards our customers, I decided on personalised Thank You Cookies for each and everyone of my coursemates. I hope they liked them :)
Tuesday, May 11, 2010
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